this post was submitted on 26 Apr 2025
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Well done. It’s needed so urgent. Craftman still work like in the 60-90ies. They are sooo old school. And call it „tradition“.
If they use a laser for measuring things, that‘s advanced. If they use a smartphone and digital apps for notes and customer contact (instead of pen and manual notebook) that’s advanced. Wtf.
I had quite many craftman in my house last years and it’s unbelievable how they work nowadays. Two of them even didn‘t send me a final invoice. Well, that’s stupid backoffice work. Many couldn‘t send me an offering after having a (time consuming) site visit at my house. One showed up twice because he lost his paper with the measurements. And didn‘t send an offering.
Nono, I lost all my respect about any modern capabilities of craftman. It’s insanely old schooled.
Coming back to the 3d printer: How is construction building up a house nowadays? One after the other is doing their work. Nobody thinks ahead. How do they lay out pipes, lighting or power lines? By cutting into the wall. Why? Because of tradition. Any documentation? With pen and notebook? No way. How laying tiles in a bathroom? Showing up with a stack of tiles and cut it one by one. Laser measure it first and cut ahead at their shop to save time? Well, the leaning walls and tradition, they will answer.
I do not wonder that building up houses became insanely costly.
Sorry for my rant. But my experience were just eyeblowing and frustrating. (And as my mother was a craftman I know that matter a bit)
I was disappointed when this didn't turn into satire.
I‘m very sorry. Just a frustrated guy
Not doing back office work is stupid.
the rest is a good thing as technology would just cost money for no gain. The old ways work. Pen and paper is cheap and it works unlike the expensive advanced gadgets you seen to think are automatitally good without any critical thinking.
Their entire process is broken. Usually the one who does the site visit isn’t the one who does the work and who does the invoice. How to connect those people if not with eg. an CRM? By paper and phone?
Two weeks ago, I got a new heat pump for heating. Everything, that I discussed ahead with the salesguys wasn‘t known by the construction team. Wtf. I had to explain and discuss it again. Some calls and mails to the sales guy included.
Pen and paper is crap. No documentation, no archive, no easy workflow. Not talking about errors due to data entry issues into different excelwhatever crap. As said one showed up twice as he lost his paper with the measures. He was the boss btw.
Those companies that are setting up modern, digital processes will take over the rest. At least here in Germany, where the youth has no desire to work as back in the 90ies (including the hierarchies and sexism that is called tradition)