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Bought a Ryzen CPU from Amazon, got an empty box (imgur.com)

submitted 1 year ago by kinther@lemmy.world to c/pcgaming@lemmy.world

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I wanted to put a warning out there for others like myself planning to build a new PC. I started using pcpartpicker and after enough price comparisons, I ended up buying a CPU from Amazon. Keeping an eye on the tracking updates, I pulled it inside as soon as it arrived so it wouldn't be stolen off my porch.

Something was off as soon as I opened the Amazon box. I've built PC's before and this didn't look like a CPU box from AMD. Being suspicious, I took photos of the entire process of opening it and found it was completely empty. This apparently happens a lot with certain sellers on Amazon, even if it is sold and shipped by Amazon. I found some posts from others that appear to have had the same problem, but with a different color plastic packaging.

As soon as I noticed, I opened a chat support case with Amazon explaining the situation. I told them I had photos of the unboxing and could provide them if need be. Maybe I got lucky, but after asking for a replacement, the chat agent immediately opened up a replacement without question.

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[–] stanka@lemmy.ml 10 points 1 year ago (3 children)

I bought one 2 days ago as well, got it today, just the cpu cooler, no cpu.

It was a Ryzen 5700G, i went with used "Very Good", because fuck it just a cpu, but apparently that mean no actual cpu.

Returned and ordered another, new this time.

[–] gastationsushi@lemmy.world 3 points 1 year ago

I've had similar issues with Amazon warehouse deals. Years ago they were a great deal and they actually labeled their condition accurately.

[–] kinther@lemmy.world 1 points 1 year ago (1 children)

That sucks. I had no idea how prevalent this scam was.

[–] SoleInvictus@lemmy.world 5 points 1 year ago (1 children)

It's a little different for Warehouse Deals. It's not unheard of for people to order something, then return either an empty box or with the item replaced with something around the same weight.

I remember purchasing a backpack sprayer off Warehouse Deals awhile back. The right box showed up but, after opening it up, it contained a children's wooden block set.

[–] kinther@lemmy.world 1 points 1 year ago

That is... unsettling