So are you saying the original email genuinely was from Apple? If so do you have any idea how the scammers got all that info? And did you ever receive the legitimate call back from Apple?

[–] dependencyinjection@discuss.tchncs.de 20 points 3 days ago (2 children)

I’m just speculating but maybe they (scammers) filled out a fraudulent activity form on the Apple site on behalf of the victim and then called before an Apple rep did.

[–] Ziglin@lemmy.world 2 points 2 days ago (1 children)

Wouldn't they still need to know the username and telephone number then? That seems like something most people would be unable to link.

[–] dependencyinjection@discuss.tchncs.de 2 points 2 days ago* (last edited 1 day ago)

Again I am going in to the realm of conjecture here over a little post, but maybe they had loads of information on Apple users from a data breach and this is how they were capitalising on them.

[–] Brickhead92@lemmy.world 2 points 2 days ago

Yeah that's how I think they did it.

[–] Brickhead92@lemmy.world 6 points 2 days ago

Yeah it was a legit apple support email and I compared it to the email I received after calling apple and starting a new case to give them all the info I could about the scam.

I assume that got my info from a data leak somewhere.