this post was submitted on 04 Mar 2025
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I'm Tired of Pretending Tech is Making the World Better (www.joanwestenberg.com)
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[–] Evkob@lemmy.ca 2 points 1 day ago

I get that and totally respect it, and I never pursue further conversation unless I get a chatty vibe from the customer.

However it's insanely rude to ignore me to my face after I've just asked you a question. If someone answers "Fine. Cappuccino to-go." that's really all I'm asking for. I'm not simply an interface through which you get coffee, I'm a human person, and I think customer service staff deserve to be treated as such.