this post was submitted on 29 Aug 2023
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This is the best summary I could come up with:
But now we may have some glimmer of Shamrock Shake-flavored hope: not only has iFixit performed a teardown of McDonald’s machines, but it’s also petitioning the government to let it create the parts required for people to fix them.
As shown in a video posted to YouTube, iFixit purchased the same ice cream machine model used by McDonald’s and spent hours trying to get it up and running.
The machine spit out numerous error codes that iFixit says “are nonsensical, counterintuitive, and seemingly random, even if you spent hours reading the manual.”
Despite consisting of “easily replaceable parts,” such as three printed circuit boards, a motor and belt, and a heat exchanger, the ice cream machine can only be fixed by its manufacturer — Taylor — due to an agreement it has with McDonald’s.
While a company called Kytch attempted to remedy this by creating a product to read ice cream machine error codes, iFixit says McDonald’s “sent a letter to all of the franchise owners” instructing them not to use the device.
“We’d love to be able to make a device like Kytch that can read error codes on the ice cream machine we have, but we can’t because of copyright law,” Elizabeth Chamberlain, iFixit’s director of sustainability, says in the video.
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Love the right to repair laws