this post was submitted on 07 Nov 2024
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Optus fined $12m after thousands could not call triple zero during 2023 outage (www.theguardian.com)
submitted 5 days ago by BrikoX@lemmy.zip to c/australia@aussie.zone
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cross-posted from: https://lemmy.zip/post/25891803

Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

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[–] Salvo@aussie.zone 4 points 4 days ago (1 children)

The ramifications of this is the black-listing of dozens of VoLTE phones following the 3G shutdown. This government slap-on-the-wrist has given Optus, Telstra and Vodafone carte-blanche to tell customers “you didn’t buy the phone from us, so we can’t guarantee you can make calls”.

[–] quokka1@mastodon.au 3 points 4 days ago (1 children)

@Salvo @MorpheusB Cos who doesn't like paying network's prices for their choice of handsets with their bloatware running on their choice of OS? I really want ACCC to hit them with a massive stick over this.

[–] Salvo@aussie.zone 1 points 4 days ago

It will get messy because they can fall back on “the government told us to do this so ACCC can’t touch us”. Lawyers will win; Government will lose, Telcos will lose and consumers will lose big time!