306
Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.
(www.theatlantic.com)
this post was submitted on 27 Aug 2023
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Technology
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I'm assuming by "need my rating" you mean "need to be rated positively" (and not "need my honest feedback so they can improve their product").
If so, I do that too, but I think the article has a point that a 5* review can now be more like a vote of "I wish more people bought this/supported this company" than "this product is really top notch". This is much more useful to companies than it is to other buyers.
Nowadays, a 5* means “This employee did ok” and a 4 or lower means, “They’re the worst employee in the history of the universe.”
Source: Work in an industry that uses this stupid system.
I had a product arrive from etsy fairly cheaply packaged and partially nonfunctional until I took it apart and reassembled it. 5 stars for the indie seller tho
Funnily enough, when ratings were 1-10 people more accurately gave their feelings about an experience. 1-5 started being used to simplify reviews but it really didn’t. It just made them all useless.
1-10 is the same basic system: 9-10 means you’re adequate, 8 means you are worthless.