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The only reason the lines backup now is because they don't use the normal drive thru system anymore. They try to be innovative and have people standing outside with iPads to take your order. Then you sit and wait for them to cook it all because they took too many orders at one time.also they usually have multiple lines all merge into one window. It's madness over at the chic fil a drive thru!
Having worked at a Wendy's, McDonald's, and a Chick-fil-A... The Chick-fil-A system is superior. At least from an employee standpoint. The amount of volume that we could move through the drive thru with the two lane system and people taking orders in person was kind of insane.
It is exactly like you said, but the line moves! It's nothing like other fast food restaurants. Yes chick looks like madness, but it's a controlled madness. It reminds me of Costco. If you been there during peak hours, it's a total madhouse. But, a controlled madhouse.
Idk before our Chick-Fil-A added the second line and started with the iPads, the line extended out onto the four lane road leading into the parking lot and back a block or two.
I was just thinking about this today downstairs in the food court at the bottom of the office building I work in. Hundreds of people come through there for the lunch rush to dozens of fast food restaurants (sushi, buritoes, Thai etc), all in the space of less than 30x30m including seating. I was thinking: there's no way you could do this with a drive through.
I love Dutch Bros but they all look just like this too. Often with cars forming a line in the actual street.
> Dutch Bros
> no racks stacked with bikes, or bike-through
As a Dutchman, what a Bullshit Brand
Been to Chik-Fil-A before, they arent even that great, or at least not especially compelling compared to kfc or popeyes. maybe im missing something though idk.
Deffo not so good I'd wait in a line longer then about four cars for them, and in my neck of the woods they have not caught on to that extent. Three of them by me and the lines are fairly minimal at each. So either amazing staff or folks dgaf about them. I'm leaning towards latter personally.
southerner nostalgia. just another reason north and south cant get along
I'm curious if they are this popular, or just slow as hell and just make the lines longer to hold more people so they can't leave to get better food
They are very popular and actually have quick service once you finally get through the long line. Most of the ones around where I lived switched to two lanes. They were rated as having g the highest quality service for any fast food chain as well.
How do you even walk in there?
I don't think you do