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Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)
As a techie in this sort of work (Not for Optus), I can only commiserate with the engineers running around trying to restore this. I've never had an incident make the news, though that's more due to luck than anything.
Coming up on 12 hours downtime, now. This is costing millions. And that's before we get to part where retail customers leave over this and cost them more.
from what I could see there were two stages - the DNS shat out, and the cellular service.
these two should...not be related. I have concerns.
Yep - will be pouring one out for the Optus network admins tonight. Poor buggers - long day, and no doubt and even longer night ahead.
And then we get to the head-hunting part of the game where we blame someone.
"Who's fault is this?!?!".
Yep - would be interesting to be a fly on the wall when the duck and cover phase gets going.
The bin chicken - no meaningful consequences last time around - why not now?
Would anyone expect them to “rest” before it’s back on?
It’s their entire business model, of course they’re not going to kick back and relax while it’s not working.
One Optus engineer to another:
"I dunno....Look it's nearly 4pm. I only had a sandwich for lunch and I've got to get down the shops before knock-off. Tell you what, let's come back tomorrow morning and make a fresh start of it hey? Meet you here 8am sharp!"
No one should he using optus after the data breach from last year.
Telstra exposed client data last year as well.
By that metric, no one should use any network because I can’t imagine any of them are free from this.
This doesn't just affect Optus subscribers. I use Amaysim which is technically part of Optus but functionally separate besides using the same towers, so this affected me too. Our train communication systems broke down which affected everyone regardless of who you're with, and plenty of shops eftpos machines went down (if they were powered by Optus in some way).
yeah good luck there mate they own a huge chunk of the infrastructure.
My cellular service in inner Melbourne just came back up.
Edit: the signal bar had gone back up, but I wasn't able to recieve SMS until just now. The amaysim account page is still unavailable.
Mine in Sydney too.
mine is "on" but very slow. phone says 3g connection, havnt seen that in years
