To me, this has always been more of a boomer complaint.
this post was submitted on 25 Apr 2025
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The things boomers complain about aren't always wrong. I ain't their damn employee.
I'm also not an employee of the vending machine company. I'm also not an employee of the gas station.
I don't really see what added value a cashier checking out my items for me has.
There was also a time when people would get pay to press an elevator button for you. But we don't do that anymore because those things are super easy and having someone doing it for you won't make the process faster.
On the other hand, the thing that pisses me off the most about the self-checkout is that people take forever to scan their stuff. When I was working as a cashier I would have an average of 50 clients/hour. There ain't no way those self checkout are more efficient considering the time people take.
From what I've seen, the slower average time is made up for by having more of the stations. Depending on arrangement, you can fit three self checkouts in the same area as one traditional checkout. In my experience, the self checkout line is always moving faster overall.
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OK Boomer.
Do you get the stuff off the shelf for yourself though, or give a list to the stock boy like when you were growing up?
Look at these plebs pumping their own gas
I just click a few buttons and my groceries appear at my door in a few hours. It's like magic!
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My local grocery store self checkout after every single item:
Unexpected item in bagging area.
If they're going to treat me like I'm stealing the groceries I'm paying for, making the process slow and inefficient, then I'm just going to go to the regular checkout and not deal with it.
Haven't heard that in forever. It was hell for some time, but it seems a solved problem everywhere I've gone, for many years.
There's a sensitivity setting that can be adjusted. At first most stores were set to +/- 1oz, so even legitimate items that have varying packing weights could set it off. My local stores have adjusted it so that you really have to put something heavy on there to trigger that alert. They also don't seem to care if you take stuff off the scale anymore, which is nice because it's never large enough even if you have an item limit.
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I love it when a cashier checkout is available because everyone is doing the self-checkout and I can get my stuff bagged properly (I’m terrible at bagging up). I’ll even chat with them as they’re in the middle of the most boring shift imaginable.
as a former cashier, fuck talking to people, the mind's enough
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If I look at this topic the American skewedness is so obvious.
In Belgium the only thing you get by going the old fashioned way is they scan your shit and push it off at the end or you need to rush to put it in your cart. Same in The Netherlands. There are no baggers.
So yeah, let me just scan my items, put them in my bags like I want them, scan the thing at the self checkout, put scanner in tray, pay, walk out.
Every so often you get a bag check and if less people cheated on their scanning there would be less of that (is what they hope you think)
I don't know how the self-checkout is constructed in Belgium, but in the US (at least, the stores I go to), the self-checkout is a small kiosk with a small weight-sensitive platform where you bag your groceries. You're supposed to scan each item and then place it in the bag so the scale can register it, and then scan and bag the next item, and so on. The problems are that:
- The technology is buggy and doesn't always recognize that you've bagged an item, so it locks up and won't let you scan your next item until an attendant comes to assist.
- Certain items like cooking wine or cough syrup or matches require proof that you're old enough to purchase it (again, an attendant has to get involved)
- If god forbid you take a second to rearrange items in one of your bags to make more room for your next item, the stupid machine nags you and then - yep you guessed it - locks up until an attendant comes.
- The machine-monitored security camera sometimes misinterprets what it sees you doing. For example, one time I was done scanning my items and realized I was still holding onto my shopping list, so I tucked it into my pocketbook as I was getting my credit card out. The camera must've thought I was stealing something, so it locked up until an attendant came to review the video footage.
- The bagging platform is too small for a full week's worth of groceries, so it's really only useful if you're picking up a handful of items, meaning you still need to go through an attended line if you're doing your weekly shop.
Honestly I prefer bagging my own groceries, and if the problems with self-checkout were fixed, I'd be happy to only do self-checkout. But the way it is now, it's annoying to use.
Around here there are a variety of supermarket solutions. Morrisson's for example near me has about a dozen cashier lines, usually 3 or so open unless there's a rush. They have a self-checkout section like people are describing, with the small bagging area (about big enough to cage a toddler), maybe 10 of these. They also have a trolley self-checkout area, which is the same but has a bagging area big enough to cage a lioness.
M&S have cashiers, basket self-checkout, and a third scan-as-you-shop section, where you put things in your basket and scan them, and on your way out you put the scanner back and tap your phone and bag stuff, or if you're using a trolley, just push it out to your car, whatever.
Your self checkouts oversee bagging and lock up constantly? No wonder you hate it.
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Self-checkout gang here. I like my groceries bagged a certain way and it's mildly infuriating to sort stuff on the conveyor belt only for the cashier and/or bagger to mix them randomly in the bags.
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Cashier line: Empty
Me: "I don't come here to talk to people"