this post was submitted on 13 Feb 2025
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] SkunkWorkz@lemmy.world 8 points 2 months ago (3 children)

Good keep those numb nuts away. Reddit sucks not only because of Spez and his greedy overlords, many of the users suck as well and I bet there is a big overlap on the Venn diagram between people who suck and people who think lemmy is confusing

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[–] sanpedropeddler@sh.itjust.works 8 points 2 months ago (1 children)

How can people figure out email, but lemmy is just too complicated?

[–] ConstableJelly@midwest.social 7 points 2 months ago

Because email federation is inherent to everyone's understanding of how that service works. And perhaps more importantly, email "instances" are run by corporations. Laymen are not signing up on a "server" or "instance," they're signing up for Google, Apple, or Microsoft - the service they get aligns to a company that provides it. Nearly every single service that anyone has ever signed up for online has followed the same essential process: go to fixed url, create id and password, gain access.

It's easy to underestimate, especially in communities like this, how enigmatic the entire infrastructure of the internet is to the general population. Think of those videos where people are asked what "the cloud" is: they pause and ponder and then guess "satellites?" because they've never even wondered about it. I'm guessing that for many people, something like Twitter is just something that lives in their app store that they can choose to "enable" on their phone by installing it.

People know that software is "made up of code," but they don't understand what that means. The idea that an "application" is a collection of services run by code, that there are app servers and web servers, that there are backends and frontends, is completely unknown to (I'd guess) a significant majority of people. And if someone doesn't understand that, it's honestly near impossible to understand what anything in the fediverse is.

And most importantly: this is not any user's fault. IT and the Internet developed so quickly, and it was made so seamlessly accessible by corporations who at first just wanted their services to be adopted, and then wanted everything even more deliberately opaque so those users were more likely to feel locked in and dependent while the services themselves tail-spun in degradation.

We need more, and more accessible, and friendlier, tech literacy in general. The complexity of our world is running away from us ("I have a foreboding [of a time...] when awesome technological powers are in the hands of a very few, and no one representing the public interest can even grasp the issues" - Carl Sagan) and we simply can't deeply understand many of the things that directly impact us. But because of its ubiquity, IT may be the best chance people have of getting better at understanding.

[–] doug@lemmy.today 8 points 2 months ago (1 children)

imo this friction will erode as larger instances come into play; people will join a large, main instance without even knowing of the others, and-- if they have a problem with the instance they joined-- they'll find they can easily jump ship there.

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[–] Trincapinones@lemmy.dbzer0.com 7 points 2 months ago* (last edited 2 months ago)

That happened to me in the reddit exodus, I switched to Lemmy and faced a lot of analysis paralysis, ended up in Lemmy.world out of spite and then I regretted my decision.

So yeah, in my experience it's bad UX design, it felt like gatekeeping tbh.

[–] match@pawb.social 7 points 2 months ago (3 children)

whatever, just make a lemmy app that defaults to lemmy.world i guess

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[–] Arkhive@lemmy.blahaj.zone 7 points 2 months ago (3 children)

I’m going to be holding a teach-in about the fediverse. AFK I mean. Like the people I live with, and am in community with in meat space. They all want to ditch corpo social media, but aren’t sure how. I’ll hold a digital one too for my more extended community, but I want to start with the people I truly live with. I think word of mouth is a great way to onboard people as it allows for a dynamic level of handholding. This is essentially “grassroots” social media after all.

I don’t really want Reddit to join Lemmy en masse. I want the people that see the value of pre-2010 social media, and the “local” internet, to understand and have access to these tools and spaces. I think that will be best done through education, not advertising. Advertising the platform is exactly what all the platforms we want to ditch do, and we are actively trying to not be those platforms.

The sense of “needing” more users, to me at least, is a hold out of the “infinite growth”, capitalist, mindset. I don’t want infinite growth for my instance, I want the people it’s made for to find it, and enjoy communicating with the people they share it with.

[–] Blaze@lemmy.dbzer0.com 7 points 2 months ago

Cool for you to do a presentation. Feel free to share how it went here afterwards!

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[–] Winterfrost@lemm.ee 7 points 2 months ago (4 children)

I'll be ditching reddit completely after 16th of April. Till then I'm slowly doing my migration. Lemmy is awesome.

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[–] slingstone@lemmy.world 7 points 2 months ago (1 children)

I use Boost for Lemmy. The transition from Reddit was easy for me, and I know little about the fediverse other than the most basic outlines.

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The second this hurdle is crossed we'll need a new Lemmy

[–] peregrin5@lemm.ee 6 points 2 months ago* (last edited 2 months ago)

Lemmy only really became usable for me after I blocked certain instances/communities. Tbh if I wasn't permabanned from Reddit I probably would have quit early on and went back to Reddit.

This wasn't because of UX. It's was because some of the most active and highly upvoted instances that had posts hit All constantly were full of terrible people and idiots.

However now that I realize how powerful that is to be able to block whole instances and curate your experience and realize that it's basically impossible to Permaban someone from Lemmy, I'm enjoying it a lot more.

[–] zeppo@lemmy.world 6 points 2 months ago (2 children)

Those comments are fairly meaningless. Federation wars? Where? There was some controversy like a year ago from why I recall and everyone has moved way on. I wouldn’t even consider that UX either.

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[–] anothermember@feddit.uk 6 points 2 months ago (5 children)

I'm not getting what the UX problems are, and if you change things aren't there just going to be new problems with the changes? I think the default experience is a lot better than Reddit at least.

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