this post was submitted on 31 Jan 2025
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Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

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cross-posted from: https://lemmy.ml/post/25445621

How did the transition go? Do you like the new service(s) so far?

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[–] jokeyrhyme@lemmy.ml 2 points 12 hours ago

I highly-valued the cohesion and simplicity of having a suite of tools provided by a single vendor and all on a single bill, despite how often this turns into a vendor-lock-in strategy

Proton was part of my attempt to de-Google, precisely because it offered email (with custom CNAMEs), calendar, and storage, and because they open-sourced their clients and tools

Despite the UX and feature set being quite bare, I was okay with justifying this with the added privacy (which was a nice-to-have but not a deal-breaker for me)

It seems like all the alternatives are either less open-source, have even fewer features, are even less cohesive (indeed, I'd have to select entirely separate solutions and give up all integrations) or seem to have even fewer resources for development and project sustainability

[–] jokeyrhyme@lemmy.ml 3 points 14 hours ago

I'd moved from Bitwarden to Proton Pass only 6 months ago, so moving back wasn't too much of a difficult choice (both services have great import/export and Bitwarden even offers self-hosting)

[–] absurdity_of_it_all@lemmy.ml 1 points 12 hours ago

There are a few alternatives in mind for me. Mailbox, posteo, disroot. Disroot is the only one among these with a free email. But posteo and mailbox do have cheap tiers. Posteo doesn't have support for custom domains last I checked.

That's just email. I've already not been using proton for almost everything else. KeepassXC for passwords, Addy.io for aliases, Syncthing and offline storage across my 3 devices instead of any Drive. VPN I rarely use so free proton is enough for that. Mullvad exists on the off chance I need it for a while (it's a constant price per month how many ever months you choose, and you can just "top up" with some amount and it will last you the appropriate number of days).

[–] Sunny@slrpnk.net 7 points 18 hours ago (1 children)

I pulled the trigger and decided to leave. Not only because of the recent actions from Proton, but when I started looking for alternatives I quickly realized how deeply integrated I was into their eco system and how difficult it was to make the switch. That's personally not something I like. I guess this goes back to the saying, 'Don't put all your eggs in one basket'.

I'm now a happy customer of:

  • Mullvad for VPN
  • Bitwarden as password manager
  • Fastmail for email
  • Ente for photos
  • Yet to decide on cloud storage for files.

I know fastmail isn't the perfect privacy option but works very well for me. They own all their own hardware and use encryption at rest. They help develop open standards such as Jmap to replace imap. . This, to me says a lot about the people behind the company and is something I appreciate.

For those looking for a more private email solution then Tuta is a great option too!

Best of luck out there folks 👍

[–] absurdity_of_it_all@lemmy.ml 1 points 11 hours ago

Unless you're somehow looking for tonnes of storage, I don't think you need cloud services. I've set up just my 3 devices (phone laptop PC) to sync with each other using Syncthing. And that's plenty of space for just personal stuff (including photos). And it's so cheap (only the cost of the devices you're already using, and no subscriptions). It's something I wish most people did because of how prevalent Drive has become, even though it doesn't seem like it's necessary for a lot of use cases. You're situation might be different though, just a suggestion.

[–] zdhzm2pgp@lemmy.ml 2 points 15 hours ago

I've got Keepass for password manager and Mullvad for VPN, and both have worked out really well for me so far. What I haven't been able to find is a good alternative to Proton Drive. For aliases I use Firefox Relay.

[–] Nursery2787@lemmy.ml 2 points 16 hours ago

A sociopath libertarian idiot.

The L part is the kind of person I want in charge of my encrypted data. Telling the government to fuck off because he legitimately can’t comprehend how government is a good thing.

[–] fiendishplan@lemmy.world 2 points 16 hours ago (1 children)

I still use protonmail since it's hard to move mail instances after giving so many people my address but I've reconsidered my plans to switch to their vpn or paid plans.

[–] isVeryLoud@lemmy.ca 2 points 12 hours ago

Set your emails up with your own domain name. Never have this problem again.

[–] archchan@lemmy.ml 17 points 1 day ago

I still like and trust Proton and won't be switching. They've built up enough good will. Hopefully they don't keep burning through it though. I'm still sour over the lack of feature parity, linux support, reliance on Google for notifications, etc.

[–] JustARegularNerd@lemmy.world 3 points 19 hours ago

I haven't left, but now it's something that's on the cards, which wasn't the case beforehand.

I only recently linked my domain to my ProtonMail account, so if I do switch it should be relatively painless given I'll transfer the domain too, and the original PM address has become more of a lost cause anyway due to spam.

[–] Squiddlioni@kbin.melroy.org 31 points 1 day ago

Yes, I canceled my Ultimate account. Andy can believe whatever he wants in private, but publicly stepping outside of non-partisan policy advocacy at this exact moment in time was a red flag, doubly so because he espoused his personal politics through an official business account in his response to the Reddit thread.

Email/calendar went to Tuta, AirVPN for VPN, BitWarden for passwords. Everything is encouragingly smooth so far.

Fair warning: Tuta's email import is very new and only available on the more expensive tier at the moment (not sure if that's permanent). I didn't have any problems, but there were some issues a few weeks ago.

I do think people are over-reacting to Andy's words and assigning him political views he didn't express. He didn't endorse Trump or the Republican party at large, and definitely didn't "go full MAGA" or express Nazi sympathies. His statements about Democrats I partially agree with and partially disagree. His remarks about the priorities and actions of Republicans, though, were pure tailpipe-huffing fantasy. Being able to say these absurd things in public--under an official business account no less--shows poor judgement and implies he might believe other absurd things he isn't willing to say publicly.

Another factor in my decision: Proton's privacy policy specifies they can modify the policy at any time with no notification to users, and deems continued use of the services as agreement to the updated terms. The updated terms they didn't notify you about.

That being said, no service provider is perfect. I don't think Proton stores enough data to really be a concern if they turned over everything they have. But this whole thing is based on trust. Even with their clients being open-source software, you're trusting that they always serve the same browser scripts that they published. You trust that the password you provide at key generation or login isn't ever passed back to their servers. You trust that they don't keep unencrypted copies of your emails, files, or VPN activity. You trust that they aren't going to modify their privacy policy and quietly undo protections you thought you had.

The way Andy responded was enough to question my trust in the company with him at the helm. I didn't leave as a heavy rebuke, just as a "do better". There are plenty of other companies which provide equivalent services. That's the risk companies take when a major part of their market is ideological people: if you chafe their ideology they're more likely to put the effort into leaving.

[–] LadyMeow@lemmy.blahaj.zone 7 points 1 day ago

I’m working on getting off it, planning to self host. It’s unfortunate, because I was all in and working to degoogle, so it’s all a mess right now

[–] univers3man@lemmy.world 10 points 1 day ago

I left and canceled my plan. No alternative yet as I was migrating from Google.

[–] asdfasdfasdf@lemmy.world 12 points 1 day ago (1 children)

I've left and canceled my paid subscription. Addy.io + Posteo. I like it way better.

Addy.io absolutely amazing.

[–] Atherel@lemmy.dbzer0.com 6 points 1 day ago

Yup, addy.io is amazing. Used to selfhost it but the price is so low it's not worth the hassle. I have a domain at addy.io and a second at a normal hoster. If I'm not happy I can easily transfer the mails and change mx records to a new location.

[–] Lumiluz@slrpnk.net 8 points 1 day ago

I'm backing stuff up and waiting to see how this plays out until March before deciding. The only reason I didn't immediately quit is because it's just one board member and he's not American, so I'm leaving towards him not understanding how bad things were getting. It was also before the Musk Nazi salute so he gets that tiny benefit of the doubt. Still, it was insanely dumb what he did, and did erode a lot of trust in Proton.

[–] knolord@lemmy.zip 11 points 1 day ago (1 children)

I also left my plan, even refunded the amount, since my renewal was set on January 1st.

Main reason I used Proton was their VPN, especially their wide range of servers and countries helped me. But now I don't need that many individual country servers anymore, so I settled to Mullvad, mainly because their prices are very competitive and they are considered "trusted" (even though I kinda miss port forwarding, I'd rather not have it, than trust in AirVPN or other smaller services).

I used their mail for a little while, so migration was rather simple. I currently test out Posteo, when I am happy with them, I might stick to them.

Same with Drive, I didn't use them, mainly because they do not have proper Linux support (no, rclone isn't sufficient).

Thankfully I didn't use them as my password manager (and definitely not as a crypto wallet service) :D

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[–] Pyr_Pressure@lemmy.ca 21 points 1 day ago

No, I literally just moved to proton like 3 months prior to the comments and still in the process of moving my less used services to the new email from my Gmail. Not really willing to do it all again so soon. Maybe if something else happens which is more serious, but a single event is a bit much to make such a large decision in my opinion. If it's systemic and continues to happen then yes I will think about moving.

[–] AsyncTheVoid@lemmy.ml 29 points 1 day ago (1 children)

honesty seems like a overreaction, if proton's goals and actions don't change I'm fine with staying (even if I disagree with trump). it's one person on the board not the entire company as well. however I have considered leaving proton due to bad linux support and no de-googled notifications. afaia proton is the cheapest for what I use it for (vpn+mail+email aliasing+drive (barely using it due to no Linux client)), please tell me if I'm wrong. protonvpn has port fowarding support which I use to host servers sometimes.

[–] zdhzm2pgp@lemmy.ml 24 points 1 day ago (1 children)

As a Linux person, I, too, am somewhat tired of being treated like a second-class user. Having no Linux client for Drive is a real pain.

[–] Eril@feddit.org 11 points 1 day ago (2 children)

This is the single-most annoying thing with Proton for me. Give us a Linux client for drive already... 😭

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[–] Firebirdie713@lemmy.blahaj.zone 37 points 1 day ago (2 children)

I am currently still using their stuff since my husband and I just purchased a longer subscription as a bulk purchase, but we will not be renewing and I am actively researching alternatives for the VPN and emails.

The emails is the more difficult part for me, because everyone suggests hosting your own on your own domain, but to me that just seems like a great way to have any site you tie your email to to be directly linked to your house. Unless I am massively misunderstanding how that would work, in which case any resources would be greatly appreciated.

[–] tburkhol@lemmy.world 23 points 1 day ago (4 children)

You don't have to self-host email (which is a pain) with a custom domain. Most of the providers will let you point your domain's email at their servers, with a few DNS entries. The major (IMO) benefit of that is that your email address is decoupled from your email provider, so changing providers in the future doesn't require you to tell all your contacts.

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[–] zdhzm2pgp@lemmy.ml 15 points 1 day ago

Mullvad VPN has worked well for me.

[–] atrielienz@lemmy.world 33 points 1 day ago

I was looking into proton as an alternative to Google. I am no longer looking at them because of Andy's comments and doubling down. I feel like I'm giving enough companies with questionable ethics my information and money without giving it to them too. If the company wants to come to a consensus about making a public statement that separates them from his comments I'll consider those when they happen.

[–] AlecSadler@sh.itjust.works 8 points 1 day ago

I canceled the night of and moved to a combination of Mailbox and Tuta (trying to diversify a little). I also provided a colorful reason for terminating to make sure they knew exactly why.

So far they each have their quirks, but overall I like them. I also set up two domains for email so that the next switch won't be as jarring (since I can just keep using the domain addresses).

I already used Mullvad for VPN, so that was a non-issue.

[–] NuXCOM_90Percent@lemmy.zip 25 points 1 day ago (1 children)

I am still with proton since the owners being pricks doesn't change the reasons why I like them for my email: They have made it clear what they will and won't give to authorities and I can act accordingly.

That said, I did look into going mullivad+tuta but decided against it. Since tuta requires you to use their desktop client if you want an "offline" copy of their emails and that just seems like a mess when they inevitably do something shitty and I need to wait for "support" to get back to me for why I can't download my emails and go elsewhere. Whereas I can just keep the bridge running and open thunderbird every week or two with proton.

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[–] Rogue@feddit.uk 22 points 1 day ago

I downgraded from the Ultimate plan because I don't really need the VPN. It hasn't exactly achieved much because now I just have additional credit on my account.

If the CEO hasn't been replaced by the time my annual subscription comes up for renewal I'll migrate elsewhere. It's a pain because their email and calendar are half decent but I'm really not impressed with the company's failure to take responsibility.

[–] MolecularCactus1324@lemmy.world 17 points 1 day ago* (last edited 1 day ago) (5 children)

I think leaving would be an over reaction.

Edit: I hope all of you downvoters don’t use WhatsApp, Facebook, Instagram, YouTube, Google Search, Android, iOS, Amazon, etc, etc. Otherwise, you’re a bunch of hypocrites. Every single major tech CEO gave Trump $1 million and SAT at his inauguration.

[–] stinerman@midwest.social 13 points 1 day ago

They did do some damage control. But it was a pretty terrible thing for the CEO to say.

[–] stardust@lemmy.ca 4 points 1 day ago

Eh if quitting or stopping use of products and services required perfect circumstances then nothing would be quit, and you might as well be saying nobody should do anything because of being labeled a hypocrite. Pretty much the same as arguing stanchly for apathy and inaction.

Realistically though people cut what they can if a decent substitute presents itself. So when those rare opportunities come I say take it and quit products you might have issue with. Real life doesn't often present perfect gift wrapped hypocrite free opportunities, so if there's an exit take it. Better than inaction because of the hypocrite label dictating you doing nothing. A tiny step is better than none.

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[–] zdhzm2pgp@lemmy.ml 6 points 1 day ago

You know what would be really great? If Thunderbird actually had its own email service (@thunderbird.net) and not just a client. When they were switching K9 Mail over to Thunderbird mobile, it seemed like there might have been the slightest hint on their blog that they were at least considering it (or maybe I dreamed it). Might be a good source of income for Mozilla too...🤔

[–] mrddu3at2@lemmy.world 11 points 1 day ago

Cancelled auto-renew. I have a year and half to find alternatives. I'll not support this company anymore.

[–] VerilyFemme@lemmy.blahaj.zone 12 points 1 day ago (1 children)

I honestly wasn't going to switch, but him being backed up by the official account was iffy. Even still, I wasn't necessarily making moves to switch. But I tried to use a new card to pay for my Proton subscription, and it wouldn't verify. I eventually had to make a Paypal just to pay my bill and avoid losing access to my account. So I kinda decided, "fuck it, they can't be that shitty of a company and get my money still."

I was kinda planning to switch, just not urgently. But now, I hope to be fully moved over to Tuta Mail in the next few weeks.

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[–] Mikina@programming.dev 6 points 1 day ago* (last edited 1 day ago)

I see a few people who don't want to switch due to the hassle it would take with changing email addresses, presumably because they use one of the @proton.me email domains. Get your own email domain! It's super cheap (if you choose one of the new TLDs, it can be as low as few dollars a year), the setup isn't really hard - you just change a few DNS values, and that's basically it - you can use whatever email you want that ends with your domain. It might take a while to slowly replace all your @proton.me emails with your domain one, but if you're not in a hurry and change any old mail you see during your day-to-day activities, you'll eventually be done with it, and you can set up mail forwarding to your domain for mail that arrives to your old @proton.me address.

And if you ever need to move to a different provider, you just change the DNS records again to a new provider, and your email will start coming to the new one immediately.

[–] sleepmode@lemmy.world 4 points 1 day ago* (last edited 1 day ago)

I use Azire for vpn since they own their servers and let you use a plain old wireguard client. Before that I used Mullvad but I need port forwarding and a few sites I frequent blocked it for some reason. Only use Proton’s VPN for less sensitive stuff and being able to exit in lots of countries. The inconsistency in all the apps’ UIs sort of irks me, and the lack of a drive client for Linux is a negative.

I only recently finished migrating all my email to Proton so I’m probably leaving it for now. But I’m eyeballing replacements. His comments on X seemingly sucking up to Trump weirds me out… especially after the shock and awe shit show happening this week

[–] merde@sh.itjust.works 16 points 1 day ago (3 children)

i was using both proton and tuta, now i privilege tuta.

I moved many people from google to proton, from now on people i convince will move to tuta.

you don't move in a week, you decide to move and start modifying your @ on all the sites and offices that contact you through that address. One day, you realize that it's been months since you last needed your older address and you delete.

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[–] dustyData@lemmy.world 3 points 1 day ago

I was never on Proton. Back when I decided to degoogle my digital life I landed on a short list between proton and tutamail. So I deep dive into both. When I researched Proton it stank of corporate technobro culture. The crypto wallet, trying to be an everything platform/brand, style over functionality programming, the communications. It all reeked of corpo bs.

Their only pro was operating from Swiss legal protections. So I landed on Tuta. Not because they were any particularly better, but because they were focused on doing one thing and one thing only at a time. They were also more focused on features over marketing buzzwords which I liked.

[–] atmur@lemmy.world 14 points 1 day ago

I've switched from Proton Drive and Calendar to Nextcloud, which is an upgrade.

I've switched from Proton Pass to Vaultwarden, which works just as well for me.

I've switched from Standard Notes to Memos, which has also been an improvement for me considering my notes needs are pretty basic and Memos fits perfectly.

That leaves Mail, Simple Login, and VPN. I have alternatives lined up with Tuta, addy.io, and Mullvad, but I haven't pulled the trigger yet. I would be paying more than I am now with Proton (2 year plan) and it would be a massive pain to switch email providers.

I'm considering staying with Proton for only those services, but on thin ice. If they fuck up again, I'm absolutely out.

I may end up switching anyway however. This situation has left a bad taste in my mouth, and if I have the motivation and time to deal with migrating one day in the near future, I might just do it regardless. We'll see.

[–] BullishUtensil@lemmy.world 4 points 1 day ago (1 children)

Me +wife were seriously considering switching to proton, but we had been "considering" for like half a year. So while the transfer now has been officially put on hold indefinitely, that's in practice no different from how it was before :)

Have considered tuta but there are several reasons I'm not sold on that service - primarily that they manage to give me (who isn't a techie!) the impression (I might be wrong...) of a walled garden where all the benefits /convenience of the service evaporate (??) as soon as you need to talk to a non-tuta user.(??)

[–] Squiddlioni@kbin.melroy.org 4 points 1 day ago (1 children)

From your description it sounds like the feature you might be thinking of as walled-garden-ing is end-to-end encrypted (e2ee) emails, which they call "confidential". The idea is that you can encrypt a message and send it to someone. The message they receive is actually just a link to a publicly-accessible page that Tuta hosts. You give the other person a password that they can enter on that page to read the email you sent and respond to it. If your recipient is also using Tuta, though, when you send an encrypted email it just shows up in their inbox like a regular email.

This is the standard way to handle secure emails, and it's actually a limitation of the email protocol. The way you would send an encrypted message to someone on another email server is to encrypt the email with your recipient's public key. Then the message goes to their email inbox like a regular email and they can use their private key to decrypt it (which is what Tuta does if you're sending an encrypted email to another Tuta user--they already have the recipient's public key). Email servers don't have a standard way to send each other public keys for accounts, so if you want to encrypt an email you either have to get the recipient's public key yourself and tell your email software to encrypt the message with it, or have your provider send a password protected link.

I actually just switched to Tuta. You can still get and receive normal unencrypted emails. The encryption is optional and not enabled by default. I don't have strong feelings one way or the other yet on the service as a whole. They just added the ability to import emails exported from another service, which is usually something email providers do pretty early on. Currently it's only available at the $8/month tier, but it's speculated that they'll roll it out to the $3/month tier once it's stable. That'll be a non-starter for a lot of people. The client UI is simple but functional. It was easy to set up my domain so I don't have to go into each account and update my email address. Yeah, no complaints so far, but also nothing that blows me away. There's a free tier if you wanted to just poke around.

[–] BullishUtensil@lemmy.world 2 points 21 hours ago* (last edited 21 hours ago) (1 children)

Of course, bolting security on top of email is going to be a challenge, and require trade-offs between convenience and security.

It's likely that there are aspects of how Tuta works that I have misunderstood, but based on my understandings, this is my take:

For my use case, I believe tuta's choice of increased security isn't worth the added inconvenience for the people I'm communicating with who have to access our communications through a separate webpage instead of within their normal email inbox. (Perhaps they can export the emails from that site, but if so, they'd be unencrypted on their machine unless the user took manual steps to reenceypt, no?)

Secondly, I do not, IRL, know anybody else who uses Tuta, but I know a handful of people who do use PGP (for example through Proton). That would mean that communications with them would need to be unencrypted, or go through Tuta's portal, just as if they were regular gmail users. In contrast, if I were to choose a PGP based encryption, communicating with them - encrypted - would be more convenient. Less secure? Yes, but as I said above, that's a trade-off that I'm willing to make. Not to mention, if I no longer liked the service next year I ought be able to move on without ruining access to old emails, or really, even seeing an interruption in ongoing email conversations. Yes, that does require a custom domain to work in practice - I've set that as a precondition for whatever service I'm going to sign up for.

Thirdly, I mentioned a walled garden. Assume I were to use Tuta for a couple of years. People I regularly exchange encrypted mail with have gotten frustrated by having to use the portal and signed up for Tuta as well. One day, I decide that I would like to move elsewhere for whatever reason. Now I'm the one who have to use Tuta's portal whenever I want to communicate with my friends, because there's no other service that I can go to, that's compatible with Tuta's encryption. That's why I consider Tuta to be a walled garden.

I am glad that they finally did add import/export. When I took the service for a spin maybe a year and a half ago, import and export wasn't yet possible and a another reason too why I didn't join them already in mid 2023.

(BTW, have they fixed the Linux desktop app so that it can be used on a hi-dpi (4k) screen without a magnifying glass? Back then, that app refused to listen to any display scaling commands. I had to reconfigure the display resolution from 4k to 2k to be able to interact with the app.)

[–] Squiddlioni@kbin.melroy.org 2 points 19 hours ago

That all makes sense. You described yourself as a non-techie, so I misunderstood and thought you had assumed that all emails had to go through their portal.

You're correct that Tuta doesn't support PGP or S/MIME, which I didn't realize. I assumed that any email service that has the word "privacy" on their website would support both. I don't use personal email for sensitive communications, so I'm not in the habit of using PGP or S/MIME, but still... come on.

Their reasoning seems a bit silly. They say they don't support PGP because it doesn't encrypt the subject line, and it doesn't support post-quantum algorithms or forward secrecy. That's, at most, a warning line in the GUI, not something you just don't implement.

They say they don't implement S/MIME because of EFail, a seven year old vulnerability. They can't confirm that all external services have a mitigation in place for it. But again, just put a warning on the UI. Could even build a list of external providers that mitigate it and only show the warning if the user is sending to a system not on the list.

There are a lot of places on Tuta's website where they say they're working on features but don't specify a timeline, and a quick scan through their github issues finds some conversations where they indicate developer resources are low and they're focused on post quantum encryption first, but they said that for years. Seems they didn't implement basic features because they wanted the one big QC feature. They stated in 2020 that they intend to support PGP and Autocrypt, but they removed those from their roadmap. They're not a current priority.

"Once our PQ-encryption is in place we can consider how to best interop with others keeping benefits of perfect secrecy and post-quantum encryption." So it looks like they're letting Perfect be the enemy of Good.

Yep, I can totally see the walled garden aspect. If you want PGP, Autocrypt, or S/MIME, find another provider until Tuta gets around to implementing them. A lot of their communications read as though they don't have enough development staff to chew what they're biting off.

ETA: I don't see any scaling option in their desktop app, but you can launch it with GDK_DPI_SCALE=1.25 (or some other number) to embiggen it.

[–] WrittenInRed@lemmy.dbzer0.com 12 points 1 day ago

Personally I switched off of VPN to mullvad at least, and am looking into self hosting bitwarden and using tuta (and now addy.io too thanks to a comment here). Honestly I'd been considering switching for a bit anyway just to be less reliant on a single service for everything, so this kinda validated that since even if this specifically isn't a dealbreaker something else could definitely end up as one. Even if I don't fully move off of proton because moving emails is so annoying, it will still be nice to at least have some other options set up.

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