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Huh. And here I’ve been a satisfied Steam user for 20 years. Weird.
Yet another dumbass that doesn't understand the agreement and how it only pertains to selling keys for games that unlock on Steam at other stores; it has fuck all to do with limiting a developer from releasing games on other stores. Only if you're selling a Steam key on another store.
I can't deny that Steam has a large marketshare over the digital video game distribution market, and that it could abuse its position, and that the 30% distributor cut is steep. All true. Is it currently abusing its position? Arguably yes and no.
Looking through the evidence document provided in the video, the alleged link between decreased % of multihoming indicating the enforcement of a PMFN is weak IMO. Steam's support for Linux, its own Steam Deck, good customer service, return policy, family sharing and remote play are major reasons to be a Valve patron, not always about price.
The evidence at 9:05 in the video that suggests Valve says they "stop selling them altogether" was in response to a Steam Key inquiry. The other quotes were related to removing it from the front page and sales feature pages (not delisting but not there unless you search for it). That's not delisting but perhaps it is anti-competitively deranking it. I'm not sure what the rules are though, like a grocery store doesn't have to put a product at the front of a store when a rival has a steeper sale for it, but they could ask for the same discount while offering to make it similarly visible. Overall it's not nearly as serious as OOP makes it seem.
30% isn't actually that steep when compared with buying physical media; big-box stores tend to run with a number around 30% for their mark-up.
Could someone (politely) explain why anyone who criticizes steam gets absolutely scorched?
I mean I'm a user, on the PC it's probably the platform I purchase on the most. I've also used Epic, GOG, and a few of the others. Like most, I'm getting pretty annoyed by having to load what seems like 15 different platforms to play a variety of games.
But I've never understood this blind absolute cult-like following of steam. What makes them absolutely beyond any reproach or criticism? Especially when at least Epic gives away lots of free games (like I think I've spent about $20 bucks on that platform, yet it seems like I have just about every game known to man in my library). Or others that don't mess around with DRM, etc. So what gives?
It's not about Steam and Valve being beyond reproach for criticism. It's that posts like OP are incredibly hyperbolic.
Steam is genuinely a good service, at least for now, for as long as the current people in charge stay in charge. And because they're such a good service they have become the number one place where people look for games.
This attracts the occasional person like OP who tries really... really hard to make Valve look evil. And not just random people either, other platforms who either don't have the resources, or don't want to spend the resources, to make a service that can actually compete with Steam try to make Valve look like a villain too.
Claims that seems true on the surface, but are otherwise false (i.e. Valve has a monopoly), cases that are misrepresented (i.e. The case with Wolfire Games), or criticisms directed at Valve that aren't specific to Valve or Steam (i.e. You don't actually own your games) are often the go-to topics of posts like OP, and have been repeated hundreds of times (and debunked). At this point people are just sick of seeing it and will downvote on sight.
The ACCC in australia sued Valve for their crappy refunds policy and forced them to implement an australian-style refund system. Everyone in the rest of the world enjoys it when a business treats them like australians (which is to say, like they have actual consumer rights), and assumed Valve was just nice. Epic, EA, Ubisoft and the rest treat them like americans, which they hate. So that's why people love Valve. Because Australia sued the pants off them.