this post was submitted on 24 Jul 2024
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I would be surprised if this goes anywhere meaningful. Those were marketing promises, not contract terms. I noticed the promotion ended just over 2 years before the price hike, indicating that everyone had completed their contract. Once the contract is over, either side can walk away, or renegotiate terms.
Marketing promises ARE a contract. Companies aren't allowed to advertise a thing and then not do that thing. That's false advertising and fraud. Companies aren't allowed to say they offer a product or service for price X and then actually charge price Y. This is well established law.
You either didn't read or didn't understand the article. Multiple times in multiple ways the company said it's offering a lifetime price, which is different than a price offered only for a limited term. They very explicitly said “T-Mobile will never change the price you pay” and "T-Mobile One customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay" etc. etc.
False advertising has nothing to do with breach of contract. Completely separate sections of law.
Nothing offered in perpetuity will stand up in court. You can argue about reasonable terms, but it can never be forever.
Marketing gets you into the contract. The contract holds the actual terms that both (or all) parties are bound to.
Perpetuity and lifetime are different time frames.
One lasts forever, one lasts until you die. There is a difference