this post was submitted on 04 May 2024
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Countries whose exchange rate likely made the game even more expensive, and you’ve taken it from them just to dox PC gamers on the PlayStation network.
This isn’t even enshittification. It’s outright fraud.
The silver lining: steam's refund policy is good enough that most of them will get their money back. Hopefully that's painful to Sony.
It launched 4 months ago. How are you assuming people who bought it and could play it are still in the 2-hour refund window?
Edit: I hear you. I hope Steam allows a special exemption refund for this issue...
The 2 hour refund window is for automated refunds, you can still make a request if you're past that - it's just going to need a human to take a look at it. I've once succesfully returned a game I've played for about 5 hours because it had game-breaking bugs and ran like crap for no reason, and it got accepted within a day without an issue.
So Helldivers owners have a chance. I'm assuming that Steam's Customer Support department is having some kind of an internal discussion right now on how to handle this case.