this post was submitted on 28 Apr 2024
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When we purchased our new house 5 years ago, we had a Tesla PowerWall installed. It came with a Telstra 3G SIM card and when they installed it, I told them to connect it via Ethernet. The technician refused, saying that it has 3G and doesn’t need to be connect to the home network at all.
I received a text from Tesla this morning, telling me that our PowerWall will not be covered by warranty when Telstra kill 3G at the end of next month.
I then received an email from Tesla (that looked like Spam).
I then receive a phone call from Tesla.
I mentioned that I don’t have WiFi coverage in my garage and they told me to move my router. I told them that I instructed the technician to connect via Ethernet originally and they said that I would need to get the technician back out to connect it.
I am not allowed to plug Ethernet into it without voiding warranty and I need to plug Ethernet into it to prevent the warranty from being void.
@Salvo @Seagoon_ and I thought them telling a Deaf person to email the tech support for the wrong country, who then told them to make a phone call, was bad!