this post was submitted on 14 Mar 2024
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I want to blame the company but from their point of view this business model works so I understand why it keeps happening.
Steam refunds are great for situations like these but I doubt the average casual knows how easy it is. The other platforms are much stricter on refunds.
There's also the culture shift of gamers defending broken releases with "at least they fixed it!" Or "they released a roadmap for future fixes" that encourages early releases.