this post was submitted on 11 Jan 2024
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[–] weariedfae@lemmy.world 35 points 10 months ago (5 children)

Why would they sweat? You just input the amount of the check, stick it in the machine to get franked, and the till opens. It's not much more complicated than cash and way easier than damn WIC (great program, lousy execution).

Handing them a check isn't a problem. What sucks is when the customer pulls OUT the check book to slowly fill it out, AFTER you told them the total, while your line backs up and it fucks your metrics.

[–] dingus@lemmy.world 16 points 10 months ago* (last edited 10 months ago) (2 children)

When I worked as a cashier in a grocery store many years ago, someone gave me some checks to pay their bill. I didn't even look at the damn thing, just inputted the numbers it said and started running them through the check machine. It seemed to go through the machine correctly.

But just then the manager ran over and stopped the transaction. They were fake checks.

I guess silly me assumed things would just automatically not go through in the modern age, but I guess it showed me that I really have no idea how check machines like that work.

Still don't, but I don't work that job anymore so it doesn't matter.

[–] InquisitiveApathy@lemm.ee 10 points 10 months ago (1 children)

How the machines work vary depending on the machine and POS setup. There are some that scan the check and ping the associated bank account to perform payment routing in an eCheck format, but the vast majority that I worked with just franked the check (which if you didn't know is a glorified stamp with the transaction and deposit information for the bank to indicate the check was a part of a retail transaction). With the lower end printer models, you could run a blank piece of paper through it and it wouldn't know the difference.

[–] dingus@lemmy.world 2 points 10 months ago

Yeah I'll bet ours just stamped it or something! Surprised more people didn't try to pull one over on my dumb ass haha

[–] perviouslyiner@lemmy.world 2 points 10 months ago

We would have to write a debit card details on the back of each cheque, as the debit cards were also cheque guarantee cards up to a certain limit.

[–] tdawg@lemmy.world 13 points 10 months ago* (last edited 10 months ago) (1 children)

Metrics? What idiot measures the number of customers you serve as a cashier? That's ENTIRELY dependent on factors the cashier can't control

[–] pimento64@sopuli.xyz 7 points 10 months ago

People who benefit from having something they can point to as the Real Reason they fired you for not performing sexual favors

[–] InquisitiveApathy@lemm.ee 5 points 10 months ago (1 children)

I worked in the tech space for grocery during the period where a lot of states were converting from paper WIC checks to an eWIC or SmartWIC setup and jesus is that system just an obtuse mess for everyone involved. It was confusing for customers, it was confusing for employees, and it was confusing for the retailers. It was damn near impossible to support and troubleshoot issues.

[–] RubberElectrons@lemmy.world 3 points 10 months ago (1 children)

It's interesting how some govt programs literally fly, faster than sound, if the end result is a loud bang.

Meanwhile ones that are ostensibly meant to help people (SSA, VA, WIC) have the lowest quality programmers and program managers fucking it up for everyone.

[–] InquisitiveApathy@lemm.ee 2 points 10 months ago

I can't speak for the others that you mention, but truthfully the WIC programs were actually fairly well fleshed out and the transitions introduced a lot of much needed changes to make the program more efficient. There were just a lot of moving parts and every state handled things a little differently.

Most of the friction was coming from the fact that the changeover introduced a lot of validation and oversight that customers and retailers were not used to with the older systems.

[–] VonCesaw@lemmy.world 4 points 10 months ago

In most places, WIC checks have actually been phased out! Which would have been nice 10 years ago

[–] JusticeForPorygon@lemmy.world 3 points 10 months ago

You don't even really need to fill them out anymore. You just sign it and have them run it through the machine for the exact amount.