this post was submitted on 08 Nov 2023
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Am I trapped with Go Daddy forever for my personal email? (alien.top)
submitted 10 months ago by jicole@alien.top to c/main@selfhosted.forum
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Hi. I am in over my head and asking for help. Around 20 years ago I had an email and domain name only package with Go Daddy. We have four email addresses for the family. It went from under 20 bucks a year to a couple hundred dollars a year. If it makes a difference, I don’t use the webpage, just the email. Go Daddy used to have their own email platform but now use Outlook online. On our phones we just use the email app.

I understand there are other companies out there that will host my email, but I’m not sure how I would switch to another company without losing all of my archives of saved emails. For each account.

I am in over my head. I don’t know what I’m doing anymore. Is there any other service I can switch to that might be less money than Go Daddy that would allow me to keep my emails?

I have searched Reddit, but can’t seem to get a firm understanding. on our phones we just use the email app. I will appreciate any and all advice about how I can get what I’m looking for. Thank you so much.

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[–] exoticnightz@alien.top 0 points 10 months ago (2 children)

I’d recommend switching to Office 365 and you can keep the domain with godaddy but cancel their email hosting so it should be around $20 a year for that and then the cheapest plan for Office 365 is $10 per user. Since godaddy also uses outlook, it should be relatively easy to move the data over.

[–] Zealousideal_Mix_567@alien.top 1 points 10 months ago (1 children)

The hard part is migrating. Basically, GoDaddy acts as an MSP for your O365 mail. So you have to do a migration (at least if you care about not losing everything) to your new instance of O365 Outlook. It sucks and you're going to pay, either frustration or $.

[–] jared252016@alien.top 1 points 10 months ago

Check the related comments pertaining to I believe it's defederation from an MSP with an Outlook account. Assuming you can get into the admin and GoDaddy didn't create their own.

The theory: If you can remove the MSP, you're free to sign up for the cheaper plan that's the same for cheaper. I believe it's $6/month/user with cloud based Office 365 Apps, slightly more if you want the desktop apps. Or if you prefer, Google Workspaces is $6/month/user.

With 4 users that's $24/month or $288/year, which is more than you're paying now it seems.

With Microsoft 365 you can add multiple inbox aliases to receive mail at multiple users but on one account, so the 1 user gets all the email. That would save you the most while keeping Microsoft 365.

You can however swap to one of the mentioned shared user plans that offer a set amount of shared space per user for cheaper.

Then use an email migration service to transfer the emails, or some open source tools if you run Linux and have some level of tech savvy. GoDaddy likely won't help you transfer away. Google and Microsoft have built in tools in the admin sections to transfer users. Support may help you but more than likely you're on your own with the documentation for Microsoft and Google as they expect you to be able to change DNS and everything.

Find a guide online that includes transferring email from service A to service B, or use a service like this: https://www.cloudm.io/landing-pages/migrate-to-google-workspace/