This would make they pay more for a lawsuit in a country that takes consumer protection seriously, lol. Samsung had to pay me 5k(35% to the lawyer) because they refused to deliver a fridge on my apartment. They delayed the delivery, had me hours on hold, insult and tried to fright me whenever they talked to me. The fridge was 4,5k and it got done within 10 months. So good luck to Mac Donald's.

[–] FortuneKeeper@lemmy.world 18 points 1 year ago (6 children)

To anyone else reading this, avoid Samsung appliances because they are total shite

[–] VicentAdultman@lemmy.world 9 points 1 year ago (1 children)

Here, the government has a service that you go to and somebody tries to solve the issue for you (like a costumer support). The lady called Samsung, they had her on hold, and then returned basically saying "sue us". She was surprised because the companies tend to reason when the government service calls to solve the issue, because the next step to solving it is a lawsuit. It was a journey with Samsung.

[–] FortuneKeeper@lemmy.world 2 points 1 year ago

My Dad bought a new house with all Samsung and within 5 years all appliances broke and had to be replaced.

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