Here, the government has a service that you go to and somebody tries to solve the issue for you (like a costumer support). The lady called Samsung, they had her on hold, and then returned basically saying "sue us". She was surprised because the companies tend to reason when the government service calls to solve the issue, because the next step to solving it is a lawsuit. It was a journey with Samsung.

[–] FortuneKeeper@lemmy.world 2 points 1 year ago

My Dad bought a new house with all Samsung and within 5 years all appliances broke and had to be replaced.

[–] LuckyBoy@lemmy.world 3 points 1 year ago (1 children)

Why? I'm serious, I have a fridge for 6 years and its good for the money. I'm not defending Samsung and I dont care about brands, so I'm genuinaly asking what is your ground for that affirmation?

[–] FortuneKeeper@lemmy.world 3 points 1 year ago (1 children)

Purely anecdotal based on info from other people reporting how shite things are. Their appliances look really nice/luxurious but the feedback I've heard is they do not compare well to other brands. I posted in another comment about how my Dad had to replace all his Samsung appliances within 5 years.

[–] Rodeo@lemmy.ca 1 points 1 year ago (1 children)

I mean 5 to 10 years is the new life span for appliances.

Pretty soon your fridge will be a subscription.

[–] FortuneKeeper@lemmy.world 2 points 1 year ago

So wasteful, but many of those appliances were also replaced even within the first 2 years. Not acceptable at all.