this post was submitted on 03 Nov 2023
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submitted 1 year ago* (last edited 1 year ago) by nave@lemmy.zip to c/196@lemmy.blahaj.zone
 
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[–] VicentAdultman@lemmy.world 47 points 1 year ago (3 children)

This would make they pay more for a lawsuit in a country that takes consumer protection seriously, lol. Samsung had to pay me 5k(35% to the lawyer) because they refused to deliver a fridge on my apartment. They delayed the delivery, had me hours on hold, insult and tried to fright me whenever they talked to me. The fridge was 4,5k and it got done within 10 months. So good luck to Mac Donald's.

[–] volvoxvsmarla@lemm.ee 19 points 1 year ago (1 children)

Wtf was their problem to begin with?? What was their business plan? Sell an item and keep it?

[–] VicentAdultman@lemmy.world 10 points 1 year ago

Something something they don't go past the 3rd floor, but my address the whole time was 5th floor. The delivery was 2 weeks late and the delivery guy knocked on my door asking if I was going to carry the fridge, even though I had paid them to do that.

[–] FortuneKeeper@lemmy.world 18 points 1 year ago (2 children)

To anyone else reading this, avoid Samsung appliances because they are total shite

[–] VicentAdultman@lemmy.world 9 points 1 year ago (1 children)

Here, the government has a service that you go to and somebody tries to solve the issue for you (like a costumer support). The lady called Samsung, they had her on hold, and then returned basically saying "sue us". She was surprised because the companies tend to reason when the government service calls to solve the issue, because the next step to solving it is a lawsuit. It was a journey with Samsung.

[–] FortuneKeeper@lemmy.world 2 points 1 year ago

My Dad bought a new house with all Samsung and within 5 years all appliances broke and had to be replaced.

[–] LuckyBoy@lemmy.world 3 points 1 year ago (1 children)

Why? I'm serious, I have a fridge for 6 years and its good for the money. I'm not defending Samsung and I dont care about brands, so I'm genuinaly asking what is your ground for that affirmation?

[–] FortuneKeeper@lemmy.world 3 points 1 year ago (1 children)

Purely anecdotal based on info from other people reporting how shite things are. Their appliances look really nice/luxurious but the feedback I've heard is they do not compare well to other brands. I posted in another comment about how my Dad had to replace all his Samsung appliances within 5 years.

[–] Rodeo@lemmy.ca 1 points 1 year ago (1 children)

I mean 5 to 10 years is the new life span for appliances.

Pretty soon your fridge will be a subscription.

[–] FortuneKeeper@lemmy.world 2 points 1 year ago

So wasteful, but many of those appliances were also replaced even within the first 2 years. Not acceptable at all.

[–] derpgon@programming.dev 8 points 1 year ago (1 children)

Should've been 100k, there were so many times they could've NOT done that, and yet they did, and so many people along the chain failed - they were testing what is possible and what they can get away with.

[–] VicentAdultman@lemmy.world 6 points 1 year ago

Dude, I had just moved, putting everything inside a cooler with ice in the summer. Delaying a fridge for almost a month was terrific. All this information made to the judge. If he thought this was a fair amount, I would mind a little more tho.