this post was submitted on 22 Jun 2025
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I've said this before here, but techy people vastly overestimate both the ability and the patience of the typical user, and it's the reason so few people use FOSS products.
Products from big tech aimed at private individuals are designed to be as simple to use as possible, which is why they're so popular.
Big tech designing their products to be overly simple is one of the driving forces behind the average user having poor patience and aptitude for tech.
Do you hunt for all of your food and cook it from absolute scratch?
I bet you sometimes use a grocery store.
What are you even talking about? You're trying to make an analogy here but it's a really poor one.
It's actually the perfect analogy, you just can't see it because you're stuck in the bubble.
You're right, it's not a bad analogy, you're just failing to make a cogent point. Even though you're trolling, I'll bite:
"Using a grocery store" encompasses everything from buying fresh ingredients and cooking your meal (assembling a computer from parts, customizing it to your liking) to buying entrees and sides you like at the deli (ordering a custom build with parts you picked, letting someone else do the legwork) to buying whatever TV dinners are on special in the freezer aisle (walking into a Best Buy or Apple Store and buying anything with a screen, because you need a computer and don't care about the details)
"Hunting for all of your food and cooking it from absolute scratch" would be what, writing all your own software? Fabricating your own CPU from silicon? Obviously vanishingly few people are doing that, though there certainly are people with electronics knowledge going more granular than slotting parts into an ATX motherboard. But that's not what myself (or anyone in this thread from what I can tell) is advocating people do. If you think it is, you grossly misunderstand FOSS. I'm genuinely curious what you think I'm getting at by saying some things are overly simple.
What I'm frustrated with, to use your analogy, are the companies making TV dinners who don't even include the microwave wattage in their vague instructions on the box. And subsequently, the customers buying them, turning an already mediocre product into a disastrous result, and trashing the company on social media. Then reaching out to the manufacturer only to be told they just need to buy a new microwave. Sometimes the customer doesn't even bother to read and puts the TV dinner in the oven instead, then gets mad when their kitchen fills with smoke and their dinner is inedible because of the melted plastic.
It is the perfect analogy, because you are a techy, not a survival hunter.
You buying at a grocery store is out of convenience, the alternative is learning how to hunt like a survival hunter.
Just like how the average user wants the convenience of easy to use software, because they don't want to learn the alternative like you.
If everyone was like you, then easy to use software wouldn't be selling so much.
At some point that was an alternative, but today the natural ecosystems have been so encroached upon by human civilization that we can't just decide to become survival hunters - we'd simply starve. Grocery stores are all you have if you're living in a high-rise apartment in most cities, for example. Most suburbs can't support enough wildlife to then be hunted for survival by the humans living there.
Vegetable gardens might be a better analogy than survival hunting. There are even some initiatives being taken to break the cycle of dependency that grocery stores encourage, which I suspect is what @subignition@fedia.io is getting at: collective effort is needed beyond just letting the techies do their thing in their own corner, otherwise we all suffer. Everyone needs to move beyond their comfort zone at some point, for some amount of time - be it the techies teaching others, or the others learning a bit more about how their tools work.
I can't tell if you are simply stating how the world currently is or claiming that it is destined to always be that way, but in either case I don't see how "people prefer convenience" is a good argument against trying to help them get over that preference. I don't think convenience is nor should be the end-all-be-all of existence, in fact it can be actively detrimental to life when prioritized.
Unless I'm mistaken, the average user wanted asbestos in their walls, lead in their paint, and asked their doctor for menthol cigarettes instead of regular ones when said doctor was prescribing them for stress. The average user in the USA couldn't tell that their milk was full of pus and mixed with chalk to the point it was killing their babies, all for the convenience of still owners and milk producers. Their society had built up so much around the convenience of drinking milk in places that couldn't produce it locally, that it took an Act of Congress as well as the development of technology to safely transport milk long distances before the convenience stopped killing people.
Don't get me wrong, convenience is great when it doesn't come at the expense of our well-being - in those cases it tends to dramatically improve our well-being. I tend to agree with @subignition@fedia.io that currently the software market is overly delivering convenience to the point that it is negatively affecting our collective well-being - with regards to software, at the very least.
If you think big tech doesnt cut corners and offloads the work to the users you are in a bubble; there's software that is secure, performant, pretty, doesn't break on its own, and doesn't have an obsolescency clock ticking inside. Oh, and doesn't spy on you dismantling society by the minute.