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Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
this post was submitted on 13 Jun 2025
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What is a systems analyst?
I never worked in a big enough software team to have any distinction other than "works on code" and "does sales work".
The field I was in was all small places that were very specialized in what they worked on.
When I ran my own company, it was just me. I did everything that the company needed to take are of.
Systems analyst is like a programmer analyst without the coding. I agree, in my experience small shops were more likely to have just programmer analysts. Often also responsible for hardware as well.
If it's just you I hope you didn't need a systems analyst to gather requirements and then work with the programmer to implement them. If you did, might need another kind of analysis. ;)